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CUSTOMER SERVICE: Mon - Fri from 6:00 AM - 6:00 PM GST
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Cookie Policy on UZO

The U Z O portal operates a web platform as a shopping platform, marketplace, and application (hereinafter referred to as "Services"). These policies describe our use of cookies and related technologies and your options.

Terminology and Definitions

The following terminology and definitions will help you better understand how we use cookies and similar technologies.


Small text files (usually consisting of letters and numbers) that are stored in your browser or device memory when you visit a website or view a message.

  • Session Cookies - Expire at the end of your browser session and allow us to link your activities during that particular browser session.
  • Persistent Cookies - Are stored on your device between browser sessions, allowing us to remember your preferences or actions across multiple sites.
  • First-Party Cookies - Are set by the site you are currently visiting.
  • Third-Party Cookies - Are set by a third party separate from the site you are visiting.

Web Beacons

Small graphic images (also known as 'pixel tags' or 'clear GIFs') that may be incorporated into our Services. These beacons are typically used together with cookies to identify users and their behavior.

Similar Technologies

Technologies that store information in your browser or device using local shared objects or local storage, such as flash cookies, HTML5 cookies, and other web application software methods.

Most devices have unique identifiers such as MAC address, Apple advertising identifier (IDFA), or Android advertising identifier. These identifiers can be used to track online activity or use of applications on mobile devices.

Our Use of Cookies

Our Services use cookies to store and later read relevant information from your browser or device, facilitating the identification of you or your device on our servers and internal systems. We use cookies to collect information about your devices and online activities, such as pages you have visited, links you have clicked, and other activities performed within our Services or when interacting with our advertisements or email content. Third parties may use cookies for similar purposes and set them during your visit to our Services.

Types of Cookies We Use

Our Services use different types of cookies for various purposes.

Essential or Required

These cookies support your access to our sites, services, applications, and tools. They are necessary for:

  • Identifying incorrect website behavior.
  • Preventing fraudulent activities.
  • Improving security.
  • Enabling features such as shopping carts, saved searches, and similar functionalities.

Performance or Functionality

These cookies help us assess the performance of our websites, applications, services, and tools. We use them to:

  • Analyze visitor traffic and behavior to better understand how you use our sites.
  • Determine if you have responded to our messages, viewed an item or link.
  • Improve the presentation and content on our websites.

Advertising or Targeted Advertising

We may use first-party cookies or allow third parties, such as advertising networks, to set and read cookies on your device when you use our services. These cookies help:

  • Provide personalized advertising and content based on your interests.
  • Track the effectiveness of advertisements, such as whether you clicked on an ad and how you interacted with it.
  • Collect data about your preferences and online activities to make ads more relevant.

Advertising Networks and Services (Third-Party Cookies)

We use third-party cookies, such as those from Facebook, to provide personalized advertising for our services, company, or products we develop. These cookies help:

  • Provide personalized advertising based on your interests.
  • Track the effectiveness of advertisements, such as whether you clicked on an ad.
  • Collect device identifiers, including IDFA, AAID, or IP addresses.

Advertising networks and other participants in the online advertising industry may use their own cookies on your device to provide relevant advertising, as described on this page.

Free Shipping

Experience the advantage of Free Shipping on every order, enhancing your shopping journey without added expenses.

Customer Support

Our customer support team is here to help you with any questions or concerns you may have.

Fast shipment

Through our fast order processing, we provide a seamless shopping experience, enabling you to receive your purchase quickly.

Gift with Every Purchase

Receive a special gift with each order as a thank you for choosing us.

Need Assistance?

Our support team is here to help you

Elevate Your Shopping Experience

Exclusive offers, endless possibilities - App coming soon!

U Z O Portal

Company address:

2902 Marina Plaza, Dubai Marina, Dubai, United Arab Emirates

Identification Number: 996224

TAX ID: 100473893400003

Customer Service 6:00 a.m. to 6:00 p.m. GST


+971 50 564 3740

Shopping with UZO

Gift with Every Purchase

Free shipping

Customer Satisfaction Guarantee

Express shipping within 24 hours

Delivery guarantee

Secure payments

Shop with Confidence

No-cost exchange

24/7 Customer support

Eco-Friendly Packaging

Customer Reviews


5 out of 5 stars

not tried yet but same brand and same curvature as those previously bought, so ok. perfect.


5 out of 5 stars

The item fully meets my expectations.


5 out of 5 stars

Love this perfect for winter bought 2 colours and my head is so warm!